Genèse et mécanismes du quiproquo : approches théoriques et organisationnelles des nouvelles formes de gestion des risques

Abstract : This PHD is about the new approach of industrial risk management. It takes the question of the collective construction and share of representations in collective action situations. The qui pro quo phenomenon is a useful model to study situation where all seems to be safe and normalised and nevertheless leads to the accident. This model helps us to discuss famous cases drawn from the literature (Tenerife plane crash) and to analyse some recent accidents (collapse of a subway tunnel in Paris).The PHD presents a contingent approach of systems of risk management drawn from this initial model. It leads to join two specific approaches of management: way of acting in risk situations and way of elaborate representations into action. This leads us to emphasise original forms of organisations i.e. antivirus company or humanitarian organisations in case of major natural disaster.This allows us to build a reasoned table of different strategies of risk management: from systems that increase the level of rules to avoid qui pro quo to systems that prepare themselves to a rapid evolution and uncertainty on the nature of danger. This last type of organisation knows that risk representations are not given and that risk generated by qui pro quo is maximum and get organised consequently.
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Submitted on : Thursday, August 5, 2010 - 5:17:29 PM
Last modification on : Thursday, May 23, 2019 - 3:09:27 PM
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  • HAL Id : pastel-00002027, version 1

Citation

Mathias Szpirglas. Genèse et mécanismes du quiproquo : approches théoriques et organisationnelles des nouvelles formes de gestion des risques. Gestion et management. École Nationale Supérieure des Mines de Paris, 2006. Français. ⟨NNT : 2006ENMP1388⟩. ⟨pastel-00002027⟩

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