L'entreprise à l'épreuve des facteurs humain et organisationnel : la pratique de l'analyse d'accident au service de la sécurité à GrDF

Abstract : The industrial era and the subsequent development of the first modern socio-technical systems led to the necessity of taking risk into account. This concept, thought before the French Revolution on a theological basis, had to evolve in a more scientific direction. If the technical aspect focused interest at first, the human and organizational dimension had to be integrated, following major accidents. Risk management is a major concern for GrDF due to the nature of natural gas. Created recently, this company inherited a strong preoccupation for the reduction of risks. However, recent events demonstrated the existence of a threshold in this progression. The need for change led to the development of two important projects concerning the learning from past experience process and the formation process. First results show that a major evolution is reshaping managerial and field behaviors. Some perduring limits illustrates however that this change process faces strong resistance from an organization structured around the paradigm of technical safety. This case study first aims at identifying the key factors of success in such a process by developing a better understanding of managerial and operational trade-offs through observation.
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Guillaume Desmorat. L'entreprise à l'épreuve des facteurs humain et organisationnel : la pratique de l'analyse d'accident au service de la sécurité à GrDF. Gestion et management. Ecole Nationale Supérieure des Mines de Paris, 2012. Français. ⟨NNT : 2012ENMP0098⟩. ⟨pastel-00871806⟩

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