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Approche de la maîtrise des risques par la formation des acteurs

Abstract : Training is now considered as the most commonly used way to achieve risk management learning, by making people produce safety behaviours. We have deeply thought about safety behaviours related to industrial risk management and focused on the actions that are likely to make them emerge, mainly by risk representation. We have built a behaviour production model, focused on operational goals and based on a cognitive and affective approach coupled with a situational approach. We therefore called upon persuasive communication and commitment theory. We have designed a risk management training dedicated to a pharmaceutical group, aimed to change its “culture”. By setting an experimental program, we helped in producing knowledge useful for action. In parallel, we took interest in an informative and behavioural training dispensed by fire fighters, well-recognised for its positive impact on safety. By studying its action levers, we have improved its performance and built the basis of committing training concept. Risk management training should be a specifically designed process instead of a generalist informative tool. When people switch into a behavioural mode, they become actual actors of risk management.
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Submitted on : Tuesday, February 5, 2008 - 10:48:20 AM
Last modification on : Friday, October 23, 2020 - 4:59:22 PM
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  • HAL Id : tel-00239213, version 1

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Cédric Denis-Remis. Approche de la maîtrise des risques par la formation des acteurs. domain_stic.soci. École Nationale Supérieure des Mines de Paris, 2007. Français. ⟨NNT : 2007ENMP1497⟩. ⟨tel-00239213⟩

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