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Le métier de facteur à l'épreuve des nouvelles organisations du travail à La Poste

Abstract : Faced by open competition in the European market, the directors of La Poste have responded by undertaking a wholesale change of the public company since the early 1990's. The way of organising the mail delivery service and therefore the work of the postmen, has been changed and rationalised to increase efficiency and productivity. While adopting a comprehensive approach, this study has a particular focus on the successive dislocations created by the "modernisation" from organisation to membership of the profession. The analysis offers a detailed account of the new management-driven rules and productivity demands the postmen are subjected to in their day-to-day work of sorting and delivering mail. These large-scale changes call for a re-examination of the profession. This study finally highlights the impact of the changes on the job, on regulation of working hours, on social relationships and on the professional identities of the postmen
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Submitted on : Friday, May 7, 2010 - 2:06:11 PM
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  • HAL Id : tel-00481835, version 1



Mikaël Salaün. Le métier de facteur à l'épreuve des nouvelles organisations du travail à La Poste. Sociologie. Université Paris-Est, 2008. Français. ⟨NNT : 2008PEST0223⟩. ⟨tel-00481835⟩



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