Etude de la relation contrôleur/contrôlé : apports des approches collaboratives à la gestion des risques

Abstract : The current research aims to study collaborative working contributions in risk management control processes. Control is needed in risk management processes facing complexity. Indeed, IT development and risk increase led to increase control complexity. It is now shared between human actors (inspectors, industrialist, OHS department, etc.) and non-human (IT, software, management systems, etc.) including a collaborative working dimension. In order to propose a model of the system of actors and different exchanges allowed by the collaborative approach, three sociological objects are mobilized: the Social Regulation Theory (SRT), introducing the concept of regulation, the actor- Network Theory (ANT), authorizing an asymmetric study of actors, and collaborative working, combining collaboration and software engineering. To verify IT contributions as part of a collaborative approach a field trial and a survey on collaborative work practices were conducted. The novelty of this approach lies in the consideration of the interrelationships between each control sub-process and the confrontation of a field trial with a generalized prospective survey.
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Raphaël Falco. Etude de la relation contrôleur/contrôlé : apports des approches collaboratives à la gestion des risques. Gestion et management. Ecole Nationale Supérieure des Mines de Paris, 2015. Français. ⟨NNT : 2015ENMP0050⟩. ⟨tel-01304305⟩

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