S. T. Acuña, M. N. Gómez, J. E. Hannay, N. Juristo, and D. Pfahl, Are team personality and climate related to satisfaction and software quality? Aggregating results from a twice replicated experiment. Information and Software Technology, pp.141-156, 2015.

S. Aitichou, T. Gendre, A. Gordeeva, A. Laube, S. Nila et al., Tablette Unowhy éducation, 2013.

A. Jaco, A. Buisine, S. Barré, J. Aoussat, A. Vernier et al., Trains of thought on the tabletop: visualizing association of ideas improves creativity, Personal and Ubiquitous Computing, vol.44, issue.1, pp.1159-1167, 2013.
DOI : 10.1007/s00779-013-0726-3

Y. Akao, QFD prendre en compte les besoins du client dans la conception du produit, 1993.

P. Alahuhta, E. Nordbäck, A. Sivunen, and T. Surakka, Fostering Team Creativity in Virtual Worlds, Journal For Virtual Worlds Research, vol.7, issue.3, pp.1-22, 2014.

G. Altshuller, J. Alves, M. J. Marques, I. Saur, and P. Marques, 40 Principles: TRIZ Keys to Innovation Worcester: Technical Innovation Ctr. 13 Creativity and innovation through multidisciplinary and multisectoral cooperation, Creativity and Innovation Management, pp.27-34, 1998.

M. Anastassova, L'analyse ergonomique des besoins en amont de la conception de technologies émergentes : Le cas de la Réalité Augmentée pour la formation à la maintenance automobile, 2006.

S. J. Andriole, Fast, cheap requirements prototype, or else!. Software, IEEE, vol.11, issue.2, pp.85-87, 1994.

A. N. Antle, Child-personas, Proceedings of the 6th ACM conference on Designing Interactive systems , DIS '06, pp.22-30, 1945.
DOI : 10.1145/1142405.1142411

J. T. Cacioppo, L. G. Tassinary, and G. G. Berntson, Handbook of psychophysiology, Caelen, J, vol.71, 2004.

J. Caelen and K. Zreik, Le communicationnel pour concevoir, 1995.

J. Cagan and C. M. Vogel, Creating breakthrough products: Innovation from product planning to program approval. Upper Saddle River Using focus group methodology for ergonomic design, Ergonomics, issue.5, pp.33-527, 1990.

L. F. Capretz, Personality types in software engineering, International Journal of Human-Computer Studies, vol.58, issue.2, pp.207-214, 1983.
DOI : 10.1016/S1071-5819(02)00137-4

D. Carr and M. Oliver, Second Life, Immersion, and learning Scenario-Based Design: Envisioning Work and Technology in System Development, Social computing and virtual communities, pp.205-222, 1995.

H. Casakin and S. Kreitler, The Nature of Creativity in Design, Studying Designers'05, pp.87-100, 2005.

P. Cauvin and G. Cailloux, Les types de personnalités. Les comprendre et les appliquer avec le MBTI (Indicateur typologique de Myers-Briggs), 1994.

S. Chandra, Y. L. Theng, M. O. Lwin, and S. Shou-boon, Understanding Collaborations in Virtual World AIS Electronic Library Requirements capture and analysis: A survey of current practice, Proceedings of PACIS 2010, pp.973-984, 1996.

J. G. Chin, M. B. Rosson, and J. M. Carroll, Participatory analysis, Proceedings of the SIGCHI conference on Human factors in computing systems , CHI '97, pp.162-169, 1997.
DOI : 10.1145/258549.258654

T. S. Chung, Table-top role playing game and creativity, Thinking Skills and Creativity, pp.56-71, 2013.
DOI : 10.1016/j.tsc.2012.06.002

E. F. Churchill and D. Snowdon, Collaborative virtual environments: An introductory review of issues and systems, Virtual Reality, vol.2, issue.2, pp.3-15, 1998.
DOI : 10.1007/BF01409793

C. P. Clarke, Second Life in the library: an empirical study of new users' experiences, Program, vol.46, issue.2, pp.242-257, 2012.
DOI : 10.1108/00330331211221864

A. S. Collard, Penser l'usager dans la conception: la question du persona, 2012.

N. Proulx, E. K. Hershberger, and T. Osmonbekov, Connexions: Communication numérique et lien social Benchmarking marketing productivity using data envelopment analysis, Journal of Business Research, issue.11, pp.299-314, 2005.

R. Duchamp, K. L. Dugosh, and P. B. Paulus, Méthodes de conception de produits nouveaux Cognitive and social comparison processes in brainstorming, Journal of experimental social psychology, vol.110, issue.3, pp.41-313, 1999.

K. L. Dugosh, P. B. Paulus, E. J. Roland, and H. C. Yang, Cognitive stimulation in brainstorming., Journal of Personality and Social Psychology, vol.79, issue.5, pp.79-722, 2000.
DOI : 10.1037/0022-3514.79.5.722

N. Elmqvist, M. E. Tudoreanu, and P. Tsigas, Evaluating motion constraints for 3D wayfinding in immersive and desktop virtual environments, Proceeding of the twenty-sixth annual CHI conference on Human factors in computing systems , CHI '08, pp.1769-1778, 2008.
DOI : 10.1145/1357054.1357330

M. T. Eodice, L. J. Leifer, and R. Fruchter, Analyzing Requirements?Evolution in Engineering Design Using the Method of Problem-Reduction, Concurrent Engineering, vol.8, issue.2, pp.104-114, 2000.

K. A. Ericsson and H. A. Simon, Protocol analysis: verbal reports as data, 1984.

L. E. Erskine, D. Carter-tod, and J. K. Burton, Dialogical techniques for the design of web sites, International Journal of Human-Computer Studies, vol.47, issue.1, pp.169-195, 1997.
DOI : 10.1006/ijhc.1997.0129

F. Eychenne, Fab lab : l'avant-garde de la nouvelle révolution industrielle, 2012.

P. Fastrez, B. Campion, and A. S. Collard, Le tri de cartes. Document numérique Le travail en groupe à l'âge des réseaux, pp.23-45, 1998.

L. Festinger, A. Pepitone, and T. Newcomb, Some consequences of de-individuation in a group., The Journal of Abnormal and Social Psychology, vol.47, issue.2, Suppl, pp.382-389, 1952.
DOI : 10.1037/h0057906

R. A. Finke, T. B. Ward, and S. M. Smith, Creative cognition: Theory, research, and applications Flow in computer-mediated environments: promises and challenges. Communications of the association for information systems, pp.82-101, 1992.

G. Fischer, User modeling in human?computer interaction. User modeling and user-adapted interaction, pp.65-86, 2001.

J. C. Flanagan, The critical incident technique., Psychological Bulletin, vol.51, issue.4, pp.327-358, 1954.
DOI : 10.1037/h0061470

L. Flores, Internet : Outil du Marketing Relationnel et Outil d'Aide à la Décision Marketing, 2009.

K. Forsberg and H. Mooz, The relationship of system engineering to the project cycle, 1991.

K. G. Franceschi, R. M. Lee, and D. Hinds, Engaging E-Learning in Virtual Worlds: Supporting Group Collaboration, Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), pp.7-7, 2008.
DOI : 10.1109/HICSS.2008.146

N. Franke and F. Piller, Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market, Journal of Product Innovation Management, vol.21, issue.6, pp.401-415, 1985.
DOI : 10.1111/j.0737-6782.2004.00094.x

J. Füller, G. Jawecki, H. Mühlbacher, J. Fuller, J. Muller et al., Développement de produits et services en coopération avec des communautés en ligne Décisions marketing Virtual worlds as collaborative innovation and knowledge platform, 45th Hawaii International Conference on System Science, pp.47-58, 2007.

F. Suri, J. Marsh, and M. , Scenario building as an ergonomics method in consumer product design, Applied ergonomics, issue.2, pp.31-151, 2000.

A. Gambardella, C. Raasch, V. Hippel, E. S. , L. Fur et al., The user innovation paradigm: impacts on markets and welfare Repéré à : http://papers.ssrn.com/sol3/papers.cfm? Jeu Vidéo, Plaisir et Pédagogie Design: cultural probes. interactions, Proceedings of LUDOVIA 2012, France. 137. Gaver, pp.21-29, 1999.

L. Gericke, R. Gumienny, and C. Meinel, Tele-Board: Follow the Traces of Your Design Process History, Design thinking research, pp.15-29, 2012.
DOI : 10.1007/978-3-642-21643-5_2

J. A. Ghani, Flow in human computer interactions: Test of a model NJ, Human Factors in Information Systems: Emerging Theoretical Bases, pp.291-311, 1995.

J. A. Ghani, R. Supnick, and P. Rooney, The Experience of Flow in Computer- Mediated and on Face-To-Face groups, Proceedings of the International Conference on Information Systems, pp.229-237, 1991.

J. Giannelloni and E. Vernette, Etudes de marché, 2012.

P. S. Goel and N. Singh, Creativity and innovation in durable product development, Computers & Industrial Engineering, vol.35, issue.1-2, pp.5-8, 1998.
DOI : 10.1016/S0360-8352(98)00006-0

J. Goguen and C. Linde, Techniques for requirements elicitation, [1993] Proceedings of the IEEE International Symposium on Requirements Engineering, pp.152-164, 1993.
DOI : 10.1109/ISRE.1993.324822

C. Goodwin and J. Heritage, Conversation Analysis, Annual Review of Anthropology, vol.19, issue.1, pp.283-307, 1990.
DOI : 10.1146/annurev.an.19.100190.001435

T. L. Greenbaum, The handbook for focus group research. California: Sage, 1998.

J. Guegan, S. Buisine, J. Guegan, N. Maranzana, J. Barré et al., Effet Proteus et amorçage : Quand l'apparence des personnages virtuels influence les comportements et les attitudes des utilisateurs Design and Evaluation of Inventive Avatars for Creativity and Innovation, WACAI Workshop Affect, Compagnon Artificiel, Interaction Proceedings of The Third International Conference on Design Creativity, Indian Institute of Science, pp.209-216, 2014.

J. Guegan and E. Michinov, Communication via Internet et dynamiques identitaires??: une analyse psychosociale, Psychologie Fran??aise, vol.56, issue.4, pp.223-238, 2011.
DOI : 10.1016/j.psfr.2011.09.001

F. Guérin, A. Laville, F. Daniellou, J. Durrafourg, and A. G. Kerguelen, Comprendre le travail pour le transformer : la pratique de l'ergonomie Articulation Ergonomie-Design-Conception Mécanique: approche méthodologique de la convergence multidisciplinaire, Thèse de doctorat, 2007.

J. P. Guilford, The nature of human intelligence, 1967.

J. Hackos and J. Redish, User and task analysis for interface design, 1998.

M. Haesen, J. Meskens, K. Luyten, and K. Coninx, Draw me a storyboard: incorporating principles & techniques of comics Jump Start Your Brain V2.0: How Everyone at Every Age Can be Smarter and More Creative Introduction to Type and Careers, Proceedings of the 24th BCS Interaction Specialist Group Conference, pp.133-142, 1993.

A. L. Hammer and G. Macdaid, MBTI career report manual, 1992.

G. Hasdo?an, The role of user models in product design for assessment of user needs, Design Studies, vol.17, issue.1, pp.19-33, 1996.
DOI : 10.1016/0142-694X(95)00007-E

S. Hélie and R. Sun, Incubation, insight, and creative problem solving: A unified theory and a connectionist model., Psychological Review, vol.117, issue.3, pp.994-1024, 2010.
DOI : 10.1037/a0019532

L. Hermel and P. Achard, Le benchmarking. 100 questions pour comprendre et agir, 2007.

N. Herrmann, The whole brain business book, 1996.

O. Hilliges, L. Terrenghi, S. Boring, D. Kim, H. Richter et al., Designing for collaborative creative problem solving Distributed work, Proceedings of the 6th ACM SIGCHI conference on Creativity & cognition, pp.137-146, 2002.

H. H. Hinterhuber and S. A. Friedrich, The technology dimension of strategic leadership, International Journal of Production Economics, vol.77, issue.3, pp.191-203, 2002.
DOI : 10.1016/S0925-5273(01)00160-8

J. Hoc and J. Leplat, Tâche et activité dans l'analyse psychologique des situations, Cahier de Psychologie Cognitive, pp.49-63, 1983.

W. Kindlein, A. Ngassa, S. R. Klemmer, M. W. Newman, R. Farrell et al., Conception de produits innovants : proposition d'une méthode pour favoriser la synergie entre le designer et l'ingénieur. International Journal of Design and innovation Research Repéré à : http://www.ndsm.ufrgs.br/portal/downloadart/53 The designers' outpost: a tangible interface for collaborative web site, Proceedings of the 14th annual ACM symposium on User interface software and technology, pp.1-10, 2001.

S. J. Kline and N. Rosenberg, An overview of innovation The positive sum strategy: Harnessing technology for economic growth, pp.275-305, 1986.

P. A. Koen, G. M. Ajamian, S. Boyce, A. Clamen, E. Fisher et al., Fuzzy front end: Effective methods, tools, and techniques, The PDMA ToolBook 1 for New Product Development, pp.5-34, 2002.

T. Kohler, J. Fueller, D. Stieger, and K. Matzler, Avatar-based innovation: Consequences of the virtual co-creation experience, Computers in Human Behavior, vol.27, issue.1, pp.160-168, 2011.
DOI : 10.1016/j.chb.2010.07.019

R. V. Kozinets, ''I want to believe'': A netnography of the X-Philes' subculture of consumption Advances in consumer research, pp.470-475, 1997.

R. V. Kozinets, The Field Behind the Screen: Using Netnography for Marketing Research in Online Communities, Journal of Marketing Research, vol.39, issue.1, pp.61-72, 2002.
DOI : 10.1509/jmkr.39.1.61.18935

S. Kujala, User involvement: A review of the benefits and challenges, Behaviour & Information Technology, vol.13, issue.1, pp.1-16, 2003.
DOI : 10.1145/245129.245134

A. Kultima, J. Niemelä, J. Paavilainen, and H. T. Saarenpää, Designing game idea generation games Collaborative design: what is it? Automation in construction, Proceedings of the 2008 conference on future play: Research, play, share, pp.137-144, 2000.

N. Lahonde, Optimisation du processus de conception: proposition d'un modèle de sélection des méthodes pour l'aide à la décision, Thèse de Doctorat. Arts et Métiers ParisTech, 2010.

C. Leborgne, Proposition d'une démarche anthropocentrée de conception de produits nouveaux basée sur l'usage et destiné à une meilleure intégration, par l'ergonome, des besoins et des attentes des usagers Effects of Visual Representation on Social Influence in Computer?Mediated Communication, Thèse de doctorat. Arts et Métiers ParisTech, France. 195. Lee, pp.234-259, 2001.

R. L. Leitheiser and G. M. Hoffman, User Participation in Successful Application Development: An Exploratory Field Study, Journal of Information Technology Management, vol.5, issue.2, p.19, 1994.

L. Masson, P. Weil, B. Hatchuel, and A. , Les processus d'innovation: conception innovante et croissance des entreprises, 2006.
URL : https://hal.archives-ouvertes.fr/hal-00830210

J. Lendrevie, J. Lévy, D. Lindon, C. Lenté, S. Berthelot et al., Mercator : Théories et nouvelles pratiques du marketing. Paris : Dunod. 199 Storyboarding to improve collaboration between ergonomics, design and engineering Spark innovation through empathic design, Proceedings of the 2014 Ergonomie et Informatique Avancée Conference-Design, Ergonomie et IHM: quelle articulation pour la co-conception de l'interaction, pp.80-87, 1997.

J. Leplat, L'analyse psychologique de l'activité en ergonomie Aperçu sur son évolution, ses modèles et ses méthodes, 2000.

C. Lévi-strauss, Anthropologie structurale, 1958.

C. Linde, Personal experience. Palo Alto: Institute for research on learning, 1992.

D. Lim, Modélisation du processus de conception centrée utilisateur, basée sur l'intégration des méthodes et outils de l'ergonomie cognitive: application à la conception d'IHM pour la télévision interactive Real or imaginary: The effectiveness of using personas in product design, Thèse de doctorat. Arts et Métiers ParisTech, France. 205. Long Proceedings of the Irish Ergonomics Society Annual Conference, pp.1-10, 2003.

É. Loup-escande, J. Burkhardt, and S. Richir, Anticiper et ??valuer l'utilit?? dans la conception ergonomique des technologies ??mergentes??: une revue, Le travail humain, vol.76, issue.1, pp.27-55, 2013.
DOI : 10.3917/th.761.0027

T. Lubart, How can computers be partners in the creative process: Classification and commentary on the Special Issue, International Journal of Human-Computer Studies, vol.63, issue.4-5, pp.365-369, 2005.
DOI : 10.1016/j.ijhcs.2005.04.002

R. L. Mack and J. Nielsen, Usability inspection methods, ACM SIGCHI Bulletin, vol.25, issue.1, 1994.
DOI : 10.1145/157203.157207

K. H. Madsen and P. H. Aiken, Experiences using cooperative interactive storyboard prototyping, Communications of the ACM, vol.36, issue.6, pp.57-64, 1993.
DOI : 10.1145/153571.163268

M. Maguire and N. Bevan, User Requirements Analysis, Proceedings of the IFIP 17th World Computer Congress, pp.133-148, 2002.
DOI : 10.1007/978-0-387-35610-5_9

M. L. Maher, M. Rosenman, K. Merrick, O. Macindoe, and D. N. Marchant, Designworld: an augmented 3D virtual world for multidisciplinary, collaborative design User requirements and system requirements, Proceedings of CAADRIA 2006, pp.133-142, 2006.

N. Maiden, A. Gizikis, and S. Robertson, Provoking Creativity: Imagine What Your Requirements Could be Like Problem domain categories in requirements engineering, IEEE Software International Journal of Human-Computer Studies, vol.21, issue.53, pp.68-75, 1998.

K. H. Madsen and P. H. Aiken, Experiences using cooperative interactive storyboard prototyping, Communications of the ACM, vol.36, issue.6, pp.57-64, 1993.
DOI : 10.1145/153571.163268

J. Maline, Simuler le travail: une aide à la conduite de projet, 1994.

N. Maranzana, N. Gartiser, and E. Caillaud, From concurrent engineering to collaborative learning of design, International Journal of Design and Innovation Research, vol.4, issue.1, pp.39-51, 2008.
URL : https://hal.archives-ouvertes.fr/hal-00690988

A. F. Marrelli, The performance technologist's toolbox: Literature reviews. Performance Improvement, pp.40-44, 2005.

F. Marquis-faulkes, S. J. Mckenna, P. Gregor, and A. F. Newell, Scenario-based drama as a tool for investigating user requirements with application to home monitoring for elderly people. HCI International (pp 512-516). Greece. 220 A theory of human motivation, Maslow, A.H. Psychological review, vol.50, issue.4, pp.370-396, 1943.

M. Mateas, T. Salvador, J. Scholtz, and D. Sorensen, Engineering ethnography in the home, Conference companion on Human factors in computing systems common ground, CHI '96, pp.283-284, 1996.
DOI : 10.1145/257089.257323

T. Mattelmäki and K. Battarbee, Empathy probes Sweden, Participatory Design Conference, pp.266-271, 2002.

D. J. Mayhew, The Usability Engineering Lifecycle: A Practitioner's Handbook for User Interface Design, 1999.

M. L. Maznevski and K. M. Chudoba, Bridging space over time: Global virtual team dynamics and effectiveness. Organization science, pp.473-492, 2000.

R. R. Mccrae and P. T. Costa, Personality in adulthood: A five-factor theory perspective, 2003.
DOI : 10.4324/9780203428412

S. Mcconnell and E. F. Mcdonough, Rapid development: taming wild software schedules Investigation of factors contributing to the success of cross?functional teams, Journal of product innovation management, vol.227, issue.173, pp.221-235, 1996.

K. Mehto, V. Kantola, S. Tiitta, and T. Kankainen, Interacting with user data ??? Theory and examples of drama and dramaturgy as methods of exploration and evaluation in user-centered design, Interacting with Computers, vol.18, issue.5, pp.977-995, 2006.
DOI : 10.1016/j.intcom.2006.05.006

J. Meneely and M. Portillo, The Adaptable Mind in Design: Relating Personality, Cognitive Style, and Creative Performance, Creativity Research Journal, vol.17, issue.2-3, pp.155-166, 2005.
DOI : 10.1080/10400419.2005.9651476

M. Michalko, Thinkertoys: A Handbook of Business Creativity Applying a Pragmatics-based Creativity-fostering Technique to Requirements Elicitation, Requirements Engineering, vol.10, issue.4, pp.262-275, 1991.

N. Michinov, Is Electronic Brainstorming or Brainwriting the Best Way to Improve Creative Performance in Groups? An Overlooked Comparison of Two Idea-Generation Techniques, Journal of Applied Social Psychology, vol.3, issue.S1, pp.42-222, 2012.
DOI : 10.1111/j.1559-1816.2012.01024.x

E. Michinov, La distance physique et ses effets dans les ??quipes de travail distribu??es??: une analyse psychosociale, Le travail humain, vol.71, issue.1, pp.1-21, 2008.
DOI : 10.3917/th.711.0001

N. Michinov, S. Brunot, L. Bohec, O. Juhel, J. Delaval et al., Procrastination, participation, and performance in online learning environments, Computers & Education, vol.56, issue.1, pp.243-252, 2011.
DOI : 10.1016/j.compedu.2010.07.025

N. Michinov and C. Primois, Improving productivity and creativity in online groups through social comparison process: New evidence for asynchronous electronic brainstorming, Computers in Human Behavior, vol.21, issue.1, pp.11-28, 2005.
DOI : 10.1016/j.chb.2004.02.004

C. Midler, R. Beaume, and R. Maniak, Réenchanter l'industrie par l'innovation: L'expérience des constructeurs automobiles, 2012.

A. Mital, Is the background knowledge of ergonomists important if ergonomics is to succeed within a simultaneous engineering (SE) environment?, International Journal of Industrial Ergonomics, vol.16, issue.4-6, pp.441-450, 1995.
DOI : 10.1016/0169-8141(95)00024-B

C. Moget, N. Bonnardel, and E. Galy-marie, Ergonomie prospective et ??ge??: proposition de m??thodes nouvelles pour la conception d'un syst??me de maintien ?? domicile, Le travail humain, vol.77, issue.3, pp.77-231, 2014.
DOI : 10.3917/th.773.0231

A. Moles and R. Caude, Créativité et méthodes d'innovation dans l'entreprise, 1970.

D. Monticolo and S. Mihaita, A Multi Agent System to Manage Ideas during Collaborative Creativity Workshops, International Journal of Future Computer and Communication, vol.3, issue.1, pp.66-70, 2014.
DOI : 10.7763/IJFCC.2014.V3.269

D. Mowery and N. Rosenberg, The influence of market demand upon innovation: a critical review of some recent empirical studies, Research Policy, vol.8, issue.2, pp.103-153, 1979.

M. Muller, PICTIVE: democratizing the dynamics of the design session, 1993.

I. B. Myers, M. H. Mccaulley, and R. Most, Manual: A guide to the development and use of the Myers-Briggs Type Indicator, 1985.

I. B. Myers and L. K. Kirby, Introduction to Type: a Guide to Understanding your Results on the Myers-Briggs Type Indicator. Palo Alto: Consulting Psychologists Press Le marketing de l'innovation, 1998.

B. A. Nardi, The use of scenarios in design, ACM SIGCHI Bulletin, vol.24, issue.4, pp.13-14, 1992.
DOI : 10.1145/142167.142171

B. A. Nardi, The Use of Ethnographic Methods in Design and Evaluation Handbook of human-computer interaction (pp 361-366), 1997.

J. Nelson, Contribution à l'analyse prospective des usages dans les projets d'innovation, Thèse de doctorat. Arts et Métiers ParisTech, 2011.
URL : https://hal.archives-ouvertes.fr/pastel-00620406

J. Nelson, S. Buisine, A. Aoussat, and C. Gazo, Generating prospective scenarios of use in innovation projects, Le travail humain, vol.77, issue.1, pp.21-38, 2014.
DOI : 10.3917/th.771.0021

A. F. Newell, A. Carmichael, M. Morgan, and A. Dickinson, The use of theatre in requirements gathering and usability studies, Interacting with Computers, vol.18, issue.5, pp.996-1011, 2006.
DOI : 10.1016/j.intcom.2006.05.003

J. Nielsen, Usability engineering, 1993.

A. Nilsson, A. S. Axelsson, I. Heldal, and R. Schroeder, The long-term uses of shared virtual environments: An exploratory study The social life of avatars, pp.112-126, 2002.

K. Nishimoto, Y. Sumi, and K. Mase, Toward an outsider agent for supporting a brainstorming session ??? an information retrieval method from a different viewpoint, Knowledge-Based Systems, vol.9, issue.6, pp.377-384, 1996.
DOI : 10.1016/S0950-7051(96)01050-7

K. A. Peppler and M. Solomou, Building creativity: collaborative learning and creativity in social media environments, On the Horizon, vol.19, issue.1, pp.13-23, 2011.
DOI : 10.1108/10748121111107672

J. F. Petiot and B. Yannou, Measuring consumer perceptions for a better comprehension, specification and assessment of product semantics, International Journal of Industrial Ergonomics, vol.33, issue.6, pp.507-525, 2004.
DOI : 10.1016/j.ergon.2003.12.004
URL : https://hal.archives-ouvertes.fr/hal-00748737

C. Potts, Using schematic scenarios to understand user needs, Proceedings of the conference on Designing interactive systems processes, practices, methods, & techniques, DIS '95, pp.247-256, 1995.
DOI : 10.1145/225434.225462

A. Prensky and M. , Digital game-based learning, Computers in Entertainment, vol.1, issue.1, 2001.
DOI : 10.1145/950566.950596

J. Pruitt, T. Adlin, J. Pruitt, T. J. Adlin, and J. Grudin, The Persona Lifecycle: Keeping People in Mind Throughout Product Design The Essential Persona Lifecycle: Your Guide to Building and Using Personas Personas: Practice and Theory, Proceedings of the, 2003.

F. Rampillon and H. B. Rejeb, Conception d'une solution numérique pour l'éducation Projet de fin d'étude. Arts et Métiers ParisTech Information processing and human-machine interaction. North-Holland Phase amont de l'innovation: proposition d'une démarche d'analyse de besoins et d'évaluation de l'acceptabilité d'un produit The progress of user requirements through a software development project, Thèse de doctorat de l'Institut National Polytechnique de, pp.73-81, 1986.

V. Riboulet, P. Marin, and J. C. Leon, Towards a new set of tools for a collaborative design environment, The 7th International Conference on Computer Supported Cooperative Work in Design, pp.128-133, 2002.
DOI : 10.1109/CSCWD.2002.1047662

J. M. Robert and E. Brangier, What Is Prospective Ergonomics? A Reflection and a Position on the Future of Ergonomics, Ergonomics and Health Aspects of Work with Computers, pp.162-169, 2009.
DOI : 10.1016/0024-6301(96)00004-0

S. Robertson, Requirements trawling: techniques for discovering requirements, International Journal of Human-Computer Studies, vol.55, issue.4, pp.405-421, 2001.
DOI : 10.1006/ijhc.2001.0481

S. Robertson and J. Robertson, Mastering the requirements process: Getting Requirements Right NJ: Pearson. 290 New theoretical approaches for HCI. Annual review of information science and technology, pp.87-143, 2004.

N. Rosenberg, Science, Invention and Economic Growth, The Economic Journal, vol.84, issue.333, pp.90-108, 1974.
DOI : 10.2307/2230485

M. Rosenman, K. Merrick, M. L. Maher, and D. Marchant, Designworld: A multidisciplinary collaborative design environment using agents in a virtual world. Design computing and cognition, Proceedings of the Second International Conference on Design Computing and Cognition, 2006.

M. B. Rosson, J. M. Carroll, and E. P. Coetzer, Usability engineering: scenario-based development of humancomputer interaction The big five personality dimensions and job performance, SA Journal of Industrial Psychology, vol.29, issue.1, pp.68-74, 2002.

B. Roussel, Ergonomie en conception de produits: proposition d'une méthode centrée sur la formulation de principes de solutions ergonomiques dans le processus de conception interdisciplinaire de conception de produits nouveaux, Thèse de Doctorat. Arts et Métiers ParisTech, 1996.

W. W. Royce, Managing the development of large software systems, proceedings of IEEE WESCON, 1970.

G. Rugg and P. Mcgeorge, The sorting techniques: a tutorial paper on card sorts, picture sorts and item sorts, Expert Systems, vol.14, issue.2, pp.80-93, 1997.
DOI : 10.1111/1468-0394.00045

J. C. Sagot, S. Gomes, and P. Zwolinski, Vers une ergonomie de conception: gage de sécurité et d'innovation, International Journal of Design and Innovation Research, vol.1, issue.2, pp.22-35, 1998.

V. Sakhnini, L. Mich, and D. M. Berry, The effectiveness of an optimized EPMcreate as a creativity enhancement technique for Web site requirements elicitation, Requirements Engineering, vol.2, issue.3, pp.171-186, 2012.
DOI : 10.1007/s00766-011-0133-0

L. Schmitt, S. Buisine, J. Chaboissier, A. Aoussat, and F. Vernier, Dynamic tabletop interfaces for increasing creativity, Computers in Human Behavior, vol.28, issue.5, pp.1892-1901, 2012.
DOI : 10.1016/j.chb.2012.05.007
URL : https://hal.archives-ouvertes.fr/hal-00786509

D. Schleicher, P. Jones, and O. Kachur, Bodystorming as embodied designing. interactions, pp.47-51, 2010.

J. Schmookler, Invention and economic growth, 1966.
DOI : 10.4159/harvard.9780674432833

J. A. Schumpeter, The Theory of Economic Development, pp.91-99, 1934.
DOI : 10.1007/0-306-48082-4_3

B. Shneiderman, Creating creativity: user interfaces for supporting innovation, ACM Transactions on Computer-Human Interaction, vol.7, issue.1, pp.114-138, 2000.
DOI : 10.1145/344949.345077

Y. Sireli, P. Kauffmann, E. Ozan, and K. T. Smith, Integration of Kano's Model Into QFD for Multiple Product Design, Human Factors and Ergonomics in Consumer Product Design: Methods and Techniques, pp.380-390, 2007.
DOI : 10.1109/TEM.2007.893990

I. Sommerville, T. Rodden, P. Sawyer, R. Bentley, and M. Twidale, Integrating ethnography into the requirements engineering process, [1993] Proceedings of the IEEE International Symposium on Requirements Engineering, pp.165-173, 1993.
DOI : 10.1109/ISRE.1993.324821

J. L. Soubie, F. Buratto, and C. Chabaud, La conception de la coopération et la coopération dans la conception, Coopération et conception, pp.187-206, 1996.

M. J. Spendolini, The benchmarking book, 1992.

J. Spérandio, Les méthodes d'analyse du travail en psychologie ergonomique, La recherche en psychologie : domaines et méthodes, pp.197-237, 1991.

R. St-pierre, Des jeux vidéo pour l'apprentissage ? Facteurs de motivation et de jouabilité issus du game design, DistanceS, vol.12, issue.1, pp.4-26, 2010.

J. M. Stellman, Encyclopédie de sécurité et de santé au travail, 2000.

R. J. Sternberg and T. I. Lubart, Buy Low and Sell High: An Investment Approach to Creativity, Current Directions in Psychological Science, vol.1, issue.1, pp.1-5, 1992.
DOI : 10.1111/j.1467-8721.1992.tb00002.x

G. A. Stevens and J. Burley, 3000 raw ideas= 1 commercial success, Research Technology Management, vol.40, issue.3, pp.16-27, 1997.

G. Stevens, J. Burley, and R. Divine, Creativity + business discipline = higher profits faster from new product development, Journal of Product Innovation Management, vol.16, issue.5, pp.455-468, 1999.
DOI : 10.1016/S0737-6782(98)00070-8

W. Stroebe and M. Diehl, Why Groups are less Effective than their Members: On Productivity Losses in Idea-generating Groups, European Review of Social Psychology, vol.14, issue.1, pp.271-303, 1994.
DOI : 10.1111/j.2044-8309.1982.tb00521.x

H. Sundholm, H. Artman, and R. Ramberg, Backdoor Creativity: Technological support and Collaborative Creativity, Proceedings of Conference on the Design of Cooperative Systems, 2004.

C. Temponi, J. Yen, A. Tiao, and W. , House of quality: A fuzzy logic-based requirements analysis, European Journal of Operational Research, vol.117, issue.2, pp.340-354, 1999.
DOI : 10.1016/S0377-2217(98)00275-6

J. Thalen and M. Van-der-voort, Virtual Personas: A Case Study on Truck Cabin Design, 2014.
DOI : 10.1007/978-3-319-07635-5_35

I. Design, U. Experience, and U. , User Experience Design for Everyday Life Applications and Services, pp.357-368

P. D. Tieger, B. Barron, and K. Tieger, Do what you are: Discover the perfect career for you through the secrets of personality type, 2007.

G. Tontini, Deployment of customer needs in the QFD using a modified Kano model, Journal of Academy of Business and Economics, vol.2, issue.1, pp.103-116, 2003.

E. P. Torrance, The Torrance Tests of Creative Thinking, 1966.
DOI : 10.1037/t05532-000

J. M. Ulijn and M. C. Weggeman, Towards an innovation culture: what are it's national, corporate, marketing and engineering aspects, some experimental evidence The mechanical design process, Handbook of organizational culture and climate, pp.487-517, 1992.

A. W. Ulwick, Turn customer input into innovation, Harvard business review, vol.80, issue.1, pp.91-98, 2002.

U. Larach, D. Cabra, and J. F. , Creative Problem Solving in Second Life: An Action Research Study, Creativity and Innovation Management, vol.3, issue.2, pp.167-179, 2010.
DOI : 10.1111/j.1467-8691.2010.00550.x

A. Van-gundy, 101 Activities for teaching creativity and problem solving, 2005.

P. Van-schaik, Involving users in the specification of functionality using scenarios and model-based evaluation, Behaviour & Information Technology, vol.18, issue.6, pp.455-466, 1999.
DOI : 10.1080/014492999118878

T. Verhagen, F. Feldberg, B. Van-den-hooff, S. Meents, and J. Merikivi, Understanding users??? motivations to engage in virtual worlds: A multipurpose model and empirical testing, Computers in Human Behavior, vol.28, issue.2, pp.484-495, 2012.
DOI : 10.1016/j.chb.2011.10.020

E. Vernette, Evaluation de la validité prédictive de la méthode Delphi-Leader, Actes du Congrès International de l'AFM, pp.988-1010, 1997.

S. Vial, Pour introduire le « playsir, Pourquoi les appareils numériques sont « ludogènes » ? Interfaces numériques, pp.149-161, 2014.
URL : https://hal.archives-ouvertes.fr/hal-01164469

D. Vinck, Pratiques de l'interdisciplinarité: mutations des sciences, de l'industrie et de l'enseignement, 2000.

G. Vissers and B. Dankbaar, Creativity in Multidisciplinary New Product Development Teams, Creativity and Innovation Management, vol.11, issue.1, pp.31-42, 2002.
DOI : 10.1111/1467-8691.00234

J. Vivier, La traduction des émotions Approche psycholinguistique, Le langage émotionnel, le comprendre et le parler, pp.99-118, 2008.

V. Hippel and E. , Lead Users: A Source of Novel Product Concepts, Management Science, vol.32, issue.7, pp.791-805, 1986.
DOI : 10.1287/mnsc.32.7.791

V. Hippel and E. , User toolkits for innovation, Journal of Product Innovation Management, vol.18, issue.4, pp.247-257, 2001.
DOI : 10.1111/1540-5885.1840247

V. Hippel, E. Katz, and R. , Shifting Innovation to Users via Toolkits, Management Science, vol.48, issue.7, pp.821-833, 2002.
DOI : 10.1287/mnsc.48.7.821.2817

V. Hippel and E. , Democratizing innovation, 2005.

V. Hippel, E. Ogawa, S. De-jong, and J. , The age of the consumer-innovator, MIT Sloan Management Review, vol.53, issue.1, pp.1-16, 2011.

C. Wasson, Ethnography in the Field of Design, Human Organization, vol.59, issue.4, pp.377-388, 2000.
DOI : 10.17730/humo.59.4.h13326628n127516

J. Webster, L. K. Trevino, and L. Ryan, The dimensionality and correlates of flow in human-computer interactions, Computers in Human Behavior, vol.9, issue.4, pp.411-426, 1994.
DOI : 10.1016/0747-5632(93)90032-N

B. G. Witmer and M. J. Singer, Measuring Presence in Virtual Environments: A Presence Questionnaire, Presence: Teleoperators and Virtual Environments, vol.2, issue.3, pp.225-240, 1998.
DOI : 10.1006/ijhc.1996.0060

L. E. Wood, User interface design: Bridging the gap from user requirements to design, 1997.

A. W. Woolley, C. F. Chabris, A. Pentland, N. Hashmi, and T. W. Malone, Evidence for a Collective Intelligence Factor in the Performance of Human Groups, Science, vol.330, issue.6004, pp.330-686, 2010.
DOI : 10.1126/science.1193147

N. Yee and J. N. Bailenson, The Proteus Effect: The Effect of Transformed Self-Representation on Behavior, Human Communication Research, vol.17, issue.3, pp.271-290, 2007.
DOI : 10.1177/009365001028001004

M. J. Zavod, D. E. Rickert, and S. H. Brown, The Automated Card-Sort as An Interface Design Tool: A Comparison of Products, Proceedings of the Human Factors and Ergonomics Society Annual Meeting, pp.646-650, 2002.
DOI : 10.1177/154193120204600510