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La gouvernance des organisations temporaires contraintes à de forts enjeux de sécurité

Abstract : Our interest in temporary organizations emerged from the analysis of a gas storage company that was facing a Major technological change. This change was carried out by an organization composed of a formal project gathering of different companies and by the parent company itself.We found this organization very interesting because of its temporary nature. We asked ourselves, in fact, could we analyse it, as we would for any other organization? How could we account for this temporary characteristic?To answer these questions, our first objective was to review the existing literature related to organizations that are temporary. It appeared that a big part of this literature referred to so-called “temporary” organizations. They were described as systems that had a high level of uncertainty. They were often said to be managed by informal coordination rules that were occasionally influenced by parent companies…These first investigations further supported the idea that our gas storage case study was indeed, dealing with a temporary organisation. There was also a notable lack of consensus among the different studies on how these organizations should be managed. Additionally, this confirmed our belief that these temporary systems could generate unexpected risks because of their non-traditional approaches and behaviors.In the second phase of our thesis, we reviewed the Safety Science literature (the “safety sciences” refer to the theories and research whose objectives are to ensure the safety of humans and systems). We noticed that most of the theories dealing with Safety Science did not address and take into account, the temporary nature of organizations and their consequential effects on security. However, some relevant case studies we looked at, like the Challenger accident or the Mann Gulch disaster, did in fact concern temporary organizations.We then pursued our research by focusing more on governance and safety management topics.Based on the aforesaid lack of consensus, we decided not to use any single hypothesis from our readings. On the contrary, we carried out a qualitative analysis. An analysis without any preconceived notion, inspired from the Grounded Theory Methodology (Glaser & Strauss, 1967).We then did several interviews and field observations on our gas storage project. Based on these interviews and observations, several hypotheses emerged. One of these hypotheses was that the complexity of temporary organizations, tied to their limited time frames, led individuals to sometimes make suboptimal trade-offs between their various planned tasks. Additionally, this complexity and these time constraints made it difficult to identify and assess risks.
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Florie Mazzorana-Kremer. La gouvernance des organisations temporaires contraintes à de forts enjeux de sécurité. Gestion et management. Université Paris sciences et lettres, 2016. Français. ⟨NNT : 2016PSLEM020⟩. ⟨tel-01534845⟩



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