Collaborer et intéragir dans les bureaux : l'émergence matérielle, verbale et incarnée de l'organisation

Abstract : The thesis endeavours to show and understand the very stuff of organisations and the experience of work in organisations, starting from the analysis of verbal, embodied and material interactions filmed in offices. Developing a praxeological, original approach within theories of organisation, we also aim to contribute to research on interactions by putting to question the relevance of institution within interactional patterns, through the comparative approach enabled by our corpus. A theoretical anchorage at the crossroads of these currents being set, we are lead to an epistemological question: is it possible to extract out of copresent interactions the What of organizing work, the way ethnomethodology did with studies of work? We present in the next five chapters our empirical results, each concerning one phenomenon or sequence of work in offices: opening a visit, closing a visit, answering an incoming phonecall during a copresent interaction, formulating the video cameras in interaction, and finally reajusting participation frame. Comparison of various work settings, of regularities between and within them, leads to some discoveries.
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Sylvaine Tuncer. Collaborer et intéragir dans les bureaux : l'émergence matérielle, verbale et incarnée de l'organisation. Sociologie. Télécom ParisTech, 2014. Français. ⟨NNT : 2014ENST0030⟩. ⟨tel-01661334⟩

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