L'institutionnalisation de l'innovation intensive dans les transports publics. Industrialiser, métaboliser et gouverner l'innovation

Abstract : While affirming the vital need for technical, economic and social breaks, their conditions of emergence and institutionalization in large companies still remained an object of fundamental research and many questions were still open : what design engineering to face intensive innovation ? What organization should be put in place to professionalize the disruptive processes and integrate them into the strategic agenda ? What model of institutionalization is compatible with this new regime of the firm ? Based on many works spread over more than a decade, in large public transport companies, this thesis shows that the institutionalization of breakthrough innovation is built and analyzed according to a model with three complementary dimensions : the industrialization of innovative design methods, the metabolization of professionalized actors and the governance of intensive innovation. In addition, this model highlights the endogenous process of piloting intensive innovation that is at the heart of this institutionalization. It begins with the routinisation of collaborative innovation devices (KCP) in the form of "laboratories / networks". Demonstrated in a repetitive way, the generative power of these devices gives credibility to new innovative domains, as well as the multiple actors involved. Then emerges a transversal organization (Innovation Intensive function) that capitalizes on new collective metabolism: breakthrough innovation then integrates, with its benchmarks and resources, into the daily activity of the company. On these bases, a real "design" governance, adapted to breakthrough innovation, is then made possible. Thus, the institutionalization of disruptive innovation mobilizes classic forms of institutionalization, but it also distances itself from it by its necessary coupling to the strong cognitive generativity that the rupture requires. Ultimately, this model refers in a certain way to the emergence of the modern enterprise itself, when it has institutionalized scientific research.
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Dominique Laousse. L'institutionnalisation de l'innovation intensive dans les transports publics. Industrialiser, métaboliser et gouverner l'innovation. Gestion et management. PSL Research University, 2018. Français. ⟨NNT : 2018PSLEM084⟩. ⟨tel-02276655⟩

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