Pilotage de la performance des projets de science citoyenne dans un contexte de transformation du rapport aux données scientifiques : systématisation et perte de production

Abstract : A growing number of contemporary scientific organizations collaborate with crowds for diverse tasks of the scientific process. These collaborations are often designed as citizen science projects. The collaboration is an opportunity for scientific structures in a context of massive data deluge which lead organizations to face limits in terms of resources and capabilities. However, in such new forms of cooperation a major crisis is caused when tasks delegated to the crowd require a certain inventiveness - solving problems, formulating scientific hypotheses - and when these projects have to be repeated in the organization. From two experimental studies based on an original modeling, this thesis studies the management mechanisms needed to ensure the performance of projects delegated to the crowd. We show that the performance is linked to the management of two types of capitalization: a cross-capitalization (each participant can reuse the work of the other participants); a sequential capitalization (capitalization by the participants then by the organizers). In addition, this research highlights the figure of a new managerial figure to support the capitalization, the "manager of inventive crowds", essential for the success of the projects.
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Yohann Sitruk. Pilotage de la performance des projets de science citoyenne dans un contexte de transformation du rapport aux données scientifiques : systématisation et perte de production. Gestion et management. PSL Research University, 2019. Français. ⟨NNT : 2019PSLEM035⟩. ⟨tel-02418840⟩

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